Complaints / Abuse

Support Requests Received via Email

Customers can reach us at sales@whatsappupdate.com for any suspected issues related to any script purchased with Zoe Chat.com. When we receive their issues , it will be taken up by an abuse representative in conjunction with our legal team. The emails/tickets are resolved based on their issue, concern, or inquiry.

If the report is applicable, we will work to patch up the issue as soon as possible. Related to the issue, this may involve incorporating communication with the registered domain holder. At all times during the abuse resolution process, complaints/requests will be monitored. Zoe Chat.com strives to fix these issues as quickly as possible.

Support Requests Received via Telephone

Customers can also contact us at +1 818.306.9822 for any suspected issues related to any script purchased with Zoe Chat.com. When we receive their issues , it will be taken up by an abuse representative in conjunction with our legal team. The emails/tickets are resolved based on their issue, concern, or inquiry.

If the report is applicable, we will work to patch up the issue as soon as possible. Related to the issue, this may involve incorporating communication with the registered domain holder. At all times during the abuse resolution process, complaints/requests will be monitored. Zoe Chat.com strives to fix these issues as quickly as possible.

FAQ


The installation is done free of cost. You need to provide hosting details. Please check the server requirements from the website.
Yes, Zoe Chat’s provides 100% unencrypted source code which is flexible, and adaptable. Clients can customize our codes according to their requirements.
Yes, We do provide thirty six months free technical support.
We follow a detailed ticketing system for solving the queries of clients. Clients can just raise the tickets, and get their concerns solved quickly.
Unfortunately No, Our products operate on single domain only. Clients will get the license for another domain for the purpose of testing, and development
Yes, Custom development services are applicable for all our products. We run three engagement models namely fixed cost, time&material, and dedicated developer for providing custom development services.
The script is tested and working 100%. If you require any customization changes to the script we are happy to do it at best hourly price. Please contact us at support@whatsappupdate.com for customization cost.
We communicate with the client and update the devlepment process in Basecamp( project management tool). All the discussion will happen through Basecamp and if required a skype call can be arranged.
Ofcourse , we do sign service level agreements and contracts
We do not provide any web hosting services, but we would be happy to recommend some specific web hosting services based on your needs
Yes, we will help with the customers for the approval of the app. We need IOS app store login and google play login details from customers for approval of the app. Our experienced team will communicate with the customer via basecamp/skype to get required details in order to submit the app successfully in app store.
If a user make some changes in the code/modifies the code; then it would be hard for us to work on modified script. So we strongly recommend customers, not to make any changes with the script; and our free support will be terminated if find any changes made in the script.
It totally depends on hosting companies. It generally takes between 12-24 hours and the installation is completely free of cost.
Yes we do support on the product after the purchase, like doing customization changes, fixing bugs etc,..

Mobile App

We do not just excel in coming at par with the needs of the clients but also have been commended for exceeding their expectations and delivering nothing but the best. Our timely delivery has been always appreciated by our patrons.

We build apps which are adaptable to various platforms like iOS, android, windows etc. We outdo our competitors in tailor made mobile apps by a huge margin. Our security features are well updated with timely changes and addition in the software programs. Our programs are well tested in various conditions before rolling them out to our clients.

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Web Development

We provide online visibility to your organization. We have been in the business of building and making businesses’ online presence felt in the industry for years now. We provide search engine optimized content for your website so that you top the google charts and the website attracts traffic.

Our way of creating attractive website designs and creative content writing has earned us many regular clients for the business of web development. We create web programs and applications of varied genres for our diverse customers suiting their needs.

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Web App

We are adept at building web applications for varied industries like medical, tourism, hotel, education, automation etc. Years of experience has gained us lots of clients and repute in the field of web application development.

We are ahead of and different from our counterparts as we do not believe in cutting other’s growth and making a niche for ourselves. We believe in growing with our clients and providing them with nothing but the best. Our talented professionals deliver top notch web applications after hours of untiring efforts and brainstorming sessions.

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features_zoechat

    Features

  • One - One chat
  • Group Chat
  • Phone Contacts Sync
  • Profile Picture,Status Update
  • Search Future
  • Delete chat,Email chat
  • Share Images,Emojis,Share Documents
  • Share Videos,Videos,Contact,Location

  • Audio Video Calling
  • Online/Last seen status
  • Add/Remove/View Participants in a Group
  • Privacy Settings(Last seen,Profile Picture Status
  • Chat History(Email,Archive,Clear)
  • Report/Block/Add new contact
  • Secret Chat
  • Language Translation

ADDONS

What support you will get?

free_updates

Free Updates

bookrent

Free Support

brand

Free Brand Removal

free_installation

Free Installation

bookrent_access

100% Unencrypted Source code

Framework & Architecture of ZoeChat

ZoeChat app is incorporated with the state of the art technology and futuristic cloud hosting service to provide users with an amazing, friendly and unique magical experience when interacting with other people via the app.

architecture

Case Studies

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